Thank you for your purchase. Please note that all sales are final. We do not offer returns, exchanges, or refunds for any items. We encourage you to carefully review your order before completing your purchase.

While all sales are final, we are committed to ensuring you receive your product in excellent condition. We will gladly address any issues related to a product that is damaged or defective upon arrival.

1. Items Damaged During Shipping:

If your item arrives damaged, please contact us immediately at info@tarsacci.com within 48 hours of receiving your order. We will require you to provide:

• Your order number.

• Photographs of the damaged item.

• Photos of the original packaging.

This information is necessary to file a claim with our shipping insurance provider. We will work with you to process a replacement or a refund through the insurance claim.

2. Defective Products (Under Warranty):

If your product is defective, it may be covered under our Warranty policy. Please refer to the separate https://tarsacci.com/warranty-policy/ for specific terms and conditions. If you believe your item is defective, please contact our support team at info@tarsacci.com

We are not responsible for orders that are undeliverable or delayed due to incorrect or incomplete shipping information provided by the customer at checkout. Please double-check your address before completing your purchase.

Orders cannot be canceled once they have been shipped. Please review your cart carefully before completing your purchase.

If you have any questions concerning our return policy, please contact us at:

• Email: info@tarsacci.com

• Phone: 209-658-8778

Our team is available to assist you.