Privacy Policy

Effective date: October 13th, 2026

This Privacy Policy explains how Tarsacci LLC (“Tarsacci,” “we,” “us”) collects, uses, and shares personal information when you visit tarsacci.com, purchase or register our products, or contact us.

Information You Provide to Us:

• Purchases: name, email address, phone number, billing address, and shipping address. Payments are processed by Stripe. We do not receive or store your full credit card number.
• Product registration: name, phone number, email address, product model, serial number, date of purchase, and address.
• Contact and support requests: your name, email address, and the content of your message.

Information We Collect Automatically: 

• Log information: browser type, IP address, device type, operating system, referring website, and the date and time of your visit.
• Cookies and similar technologies: small files stored by your browser that help our website function, remember items in your cart, and understand how visitors use our site. We use Google Analytics to understand website traffic.
• Spam protection: our forms use Google reCAPTCHA, which collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

If you are located in the European Union or United Kingdom, we process your personal information on the following legal bases:

• Performance of a contract: to process orders and provide warranty service and support you have requested
• Legal obligation: to comply with tax, accounting, and other legal requirements
• Legitimate interests: to operate and improve our website, respond to inquiries, and prevent fraud and spam, where these interests are not overridden by your rights
• Consent: where you have given consent, such as for certain cookies or marketing emails. You may withdraw consent at any time.

You also have the right to file a complaint with your local data protection authority.

We use personal information to:

• Process and ship orders, and provide receipts and order updates
• Register products and provide warranty service and technical support
• Respond to questions and support requests
• Operate, maintain, and improve our website and products
• Prevent fraud, spam, and misuse of our website and services
• Comply with legal, tax, and accounting obligations and protect our legal rights

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

We share personal information only as follows:

• Service providers who help us operate our business, such as payment processors, shipping carriers, website hosting, and email providers. They may use your information only to provide services to us.
• Insurers and professional advisors, such as our insurance providers, attorneys, and accountants, when needed to handle claims, disputes, or legal and financial matters.
• Legal requirements, when we believe in good faith that disclosure is required by law, subpoena, court order, or other legal process, or is necessary to protect the rights, property, or safety of Tarsacci, our customers, or others.
• Business transfers, if Tarsacci is involved in a merger, acquisition, or sale of assets. Your information would remain subject to this Privacy Policy.

We keep personal information only as long as needed for the purposes described in this policy. Order and product registration records are kept for at least the warranty period and as required for tax and accounting purposes. If you previously rented equipment from us, we keep records related to that rental, including agreements and insurance documents, as long as needed to resolve claims or disputes and as required for tax and accounting purposes.

• We use reasonable administrative, technical, and physical measures to protect personal information, including encrypted (SSL/TLS) connections on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to information we must keep for legal, warranty, or business record purposes. If you receive marketing emails from us, you can opt out using the unsubscribe link or by contacting us.

California residents: We do not sell personal information or share it with third parties for their direct marketing purposes.

Visitors outside the United States: Tarsacci is based in the United States, and information you provide is processed in the United States. Depending on where you live, you may have additional rights under local law, such as the right to object to or restrict processing. To exercise them, contact us using the information below.

Our website and products are not directed to children under 21, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date at the top. If we make significant changes, we will also post a notice on our website.

Some browsers offer a “Do Not Track” setting. Our website does not currently respond to Do Not Track signals.

Contact us by phone: Phone Number: +1-209-658-8778
or Email: info@tarsacci.com